You go to www.timewareinc.com and click on 'Customer Login' in the upper right-hand corner.  Then you enter the username(e-mail) and password for your company.  Once you have logged in, you click on 'Support' near the top-middle of the page, then you click on 'Downloads' or 'Primetime User Documentation'.  


*If you do not know your log-in information or do not have an account, please contact our Tech Support Associate, via the information listed below.*


Matthew Grenig

Technical IT Associate

mgrenig@timewareinc.com

330-963-2700 x.305