You go to www.timewareinc.com and click on 'Customer Login' in the upper right-hand corner. Then you enter the username(e-mail) and password for your company. Once you have logged in, you click on 'Support' near the top-middle of the page, then you click on 'Downloads' or 'Primetime User Documentation'.
*If you do not know your log-in information or do not have an account, please contact our Tech Support Associate, via the information listed below.*
Matthew Grenig
Technical IT Associate
mgrenig@timewareinc.com
330-963-2700 x.305